20
TROUBLE SHOOTING GUIDE
Symptom Possible Problem Solution
AC Adaptor is not plugged
into a wall outlet or the
connector is not plugged
into the power supply jack
on the back of the unit.
Plug the AC adaptor into a wall outlet
and plug the connector into the supply
jack on the unit.The unit does not
respond (no
power)
Wall outlet is not functioning. Plug another device into the same
outlet to confirm the outlet is working.
iPod/iPhone does
not dock properly
iPod/iPhone is not installed
properly.
Remove your iPod/iPhone from the
dock and check for obstruction on the
connectorsin the dock and on your
iPod/iPhone. Then carefully reseat it
in the dock.
iPod/iPhone is not installed
properly.
Remove your iPod/iPhone from the
dock and check for obstruction on the
connectors in the dock and on your
iPod/iPhone. Then carefully reseat it
on the dock.
iPod/iPhone does
not respond to the
speaker system
Your iPod/iPhone is frozen Please make sure that your
iPod/iPhone is working properly
before docking into the unit. Please
refer to your iPod/iPhone user manual
for details of resetting.
iPod/iPhone is not installed
properly.
Remove your iPod/iPhone from the
dock and check for obstruction on the
connectors in the dock and on your
iPod/iPhone. Then carefully reseat it
in the dock.iPod/iPhone does
not charge up
iPod/iPhone is frozen or its
battery has developed a
problem.
Please make sure that your
iPod/iPhone is working properly
before docking into the unit. Please
refer to your iPod/iPhone user manual
for details of resetting or servicing.
The listening FM station not
tuned in properly.
Retune the FM broadcast station.
Noise or distorted
sound on FM
broadcast
The FM Wire Antenna is not
fully extended.
Fully extend the FM Wire Antenna.
Volume level is set too high. Decrease the volume level.Output sound is
distorted
Sound source is distorted.
If the original sound source is of poor
quality, distortion and noise will be
more prominent with high-power
speakers. Try a better audio source
such as a music CD.
If you are using an external sound
source like older generation of iPod,
try reducing the output volume on the
device itself. Also try turning bass
boost OFF or change to a different
EQ setting.
Unit gets warm
after extended
play at high
volume
This is normal Turn the unit off for a period of time or
lowert he volume.
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